Shipping & Returns
Everything you need to know about our delivery process and flexible returns policy.
Shipping Information
- Free standard shipping on all orders over ₹4,999.
- Standard delivery takes 3-5 business days across India.
- Express delivery (1-2 days) available in major cities.
- Orders are processed within 24 hours of confirmation.
Easy Returns
- Hassle-free 7-day return policy for unused items.
- Free returns on damaged or incorrect products.
- Refunds processed within 5-7 business days of receipt.
- Store credit option available for faster exchanges.
Our Guarantee
At Terryzone, we stand by the quality of our products. Every item undergoes a multi-stage quality check before shipping to ensure it meets our premium standards. If your purchase doesn't meet your expectations due to a quality issue, we will make it right—at no extra cost to you.
Order Cancellations
You can cancel your order within 2 hours of placement for a full refund. Once the order has been processed or handed over to the shipping partner, cancellations are not possible, but you can initiate a return once the package arrives.
Need more details about a specific shipment?
Contact our Logistics Team →